Our Service
OUR CUSTOMER SERVICE – YOUR SATISFACTION IS OUR PRIORITY
Welcome to WTG-Quantor, where reliability and durability go hand in hand. Our devices set standards in terms of quality, and we equally value our top-notch customer service.
We understand that even the best devices occasionally need support. Therefore, we offer you a service that is not only fast but also efficient. If an issue arises or a spare part is needed, we are here right away.
We guarantee you a seamless supply of spare parts to ensure that your equipment is back in operation as quickly as possible.
Your satisfaction is our top priority. Trust that we not only provide you with high-quality products but also offer a service that exceeds your expectations. At WTG-QUANTOR GmbH, you are at the center of our attention.
Quantor Remote Support
Fast Assistance Whenever You Need It
With Quantor Remote Support, we offer you reliable and quick assistance directly on your device. Our experts resolve technical issues in real time, without the need for an on-site visit. This saves you time and reduces downtime – safe and efficient.
Please click here to download our Remote-Support-Tool.
service & maintenance
Regular maintenance = safe harvest!
A malfunction or machine downtime during the harvest costs time, money, and nerves. To ensure you get through the harvest smoothly, annual maintenance of your machines and equipment is essential. By having your cooling machine serviced by our team, you can be confident that your entire system will be inspected professionally, thoroughly, and conscientiously.
Since all refrigeration systems are subject to the Chemicals Climate Protection Ordinance, any work on these machines must be carried out by companies certified under §6 of the ChemKlimaSchutzV.
We meet all legal requirements and offer you the best possible service.
Contact us today to schedule an appointment – by phone at +49 (0)6502 9999-50 or via email at service@quantor.technology.
Your advantages:
- Longer service life of the systems
- Avoidance of operational failures with high follow-up costs
- Reduction in operating costs
- Lower refrigerant emissions
- Provision of all documents for operation in compliance with regulations and legislation
Our services:
- Checking the chiller
- Cleaning the dirty components
- Checking the safety equipment
- Maintenance log and keeping the system log
- Leak test in accordance with DIN378
- Optimizing the system control
- Registering the system for automatic reminders of maintenance intervals